Catalog Course Description: This course is a study of troubleshooting network problems.

Purpose of the Course: This course provides the student with knowledge and skills in switching basics and intermediate routing.

The student support materials for IST204 are located here or on Blackboard. All of your IST204 Tests and Written Final Exam will be taken on Cisco Networking Academy. All Journal Entries and other assignments will be uploaded to Blackboard.

This web site is intended for the exclusive use of students in this class. The purpose of this site is to provide copies of study materials and other resources that will help in the successful completion of this course. Students are encouraged to visit this site regularly and take advantage of these resources.

Many documents on this web site are in Portable Document Format (.pdf) and require Adobe Acrobat Reader to view and print. If you cannot open .pdf files on your computer, click this link in install the FREE version of Adobe Acrobat Reader on your computer.


No textbooks are required for IST204. There are optional textbooks provided by Cisco Press for this course that IST204 students may want to purchase. Course content in IST204 will be provided to students through the Cisco Networking Academy website at These optional textbooks are available as a bundle from the GTC Bookstore.

Connecting Networks v6 Companion Guide

Connecting Networks v6 Labs & Study Guide